Frequently asked questions
Porcelain is fired with longer duration in the making process, which make it more durable.
Hence, Porcelain is suitable for both in/outdoor, floor and wall, while Ceramic is only recommended for indoor and wall.
Ceramic tiles have tiny pores that will absorb water, hence soaking the tiles with water before installing is required in order to avoid absorbing water from the cement.
Porcelain is denser than ceramic, hence soaking water is not needed.
For best result, we recommend customer to find an contractor to install with their professional experience and technique.
However, DIY is still an option.
We recommend hacking the existing tiles for best and durable result. Uneven or cracked existing tiles can cause issues after tile is installed.
However, Tiles over Tiles is still an option.
We recommend using Adhesive Cement (Cement gum) mix with Latex (Susu cement) for better and durable result. (Ratio should refer to the brand)
For customer who insist on DIY Tiles over Tiles, we recommend using Maxbond Construction Adhesive for wall.
We recommend using Color Grout from brand such as Davco and Weber to fill and decorate the gap between tiles.
Color option is based on personal preference.
We recommend using acid-free and pH-neutral tile cleaning solutions in order to avoid damaging the tiles.
Please noted that acid and high-pH solutions could damage the tile if without operation by professionals.